Trainers Webinar # 11

Rubrics 101

Commit to Rubrics:
A Connecting Factor that Impacts Healthcare Interpreting
from the Classroom to the Workplace

By guest Trainers of Trainers
Zarita Araujo-Lane, Vera Duarte and Andrew Jerger


This live webinar took place on February 19, 2015.

 Unfortunately, this webinar recording is no longer available.

Please access the slide presentation and resources linked below.

Click here to access the presentation slides.


Click here to access the resources and links shared during the webinar.


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Approved by CCHI for 1.25 instructional hours.


If you wish to receive a certificate of attendance after viewing the recording, you must:

1. Provide at least one screenshot of the webinar; and

2. Provide the verification code mentioned at the beginning of the presentation (if there is one).

Please email requests for certificates of attendance to [email protected] and indicate that you are requesting a certificate in the subject line. Every effort will be made to provide certificates to individuals who meet eligibility requirements within two weeks of their request.

 Some of the comments received:

  • Thank you very much for today's informative webinar!  
  • Thank you so much for a fantastic webinar!  Please let your colleagues know how valuable it was.  
    Very well designed and delivered with true mastery.
  • I love your presentation Zarita. I am so glad I participated in your Webinar.
  • Thank you for another great Webinar Presentation. I would  love to receive a link to sample rubrics if possible.
  • I really enjoyed the webinar and I found it useful.
  • I look forward to new webinars from you.  


A common rubric helps define the objective of assignments. In this webinar, you will have an opportunity to embark on a journey that will look at lessons learned in the assessment of healthcare interpreting, learn how to create and apply rubrics in trainings and review the importance of consistency of an essential tool that ensures accurate grading. By setting clear parameters for each measurable classroom activity, the use of rubrics will prevent overanalyzing how assignments should be graded.  

In addition, rubrics promote impartiality and help students to better understand clear learning objectives, thereby creating fair expectations for all parties (students, faculty and employers). This assessment tool is an acquired skill that is invaluable in both the classroom and workplace. Ultimately, this webinar creates a national awareness and
commitment to the use of rubrics as a connecting factor that impacts healthcare interpreting from the classroom to the workplace.

Learning Objectives

  • Understand the importance of rubrics
  • Understand the different components of rubrics
  • Apply this new knowledge to develop rubrics for healthcare interpreting trainings
 Zarita Araújo-Lane, MSW & LICSW
 Vera Duarte, MA
 Andrew Jerger, CHI™ & CMI

About the presenter:

Zarita Araújo-Lane, MSW & LICSW, President and founder of CCCS, Inc.™, with over 35 years of experience
working with cross-cultural populations in medical and mental health organizations. She has published articles on cross-cultural management including chapters written in 1996 and 2005 on "Portuguese Families" for the second and third editions of the book, Ethnicity and Family Therapy, by Monica McGoldrick. Ms. Araújo-Lane leads the creative team responsible for the development of The Art of Medical Interpretation® training material series, and has authored multiple articles for publications of the American Translators Association and other scholarly journals.

Vera Duarte, MA, Primary Medical Interpretation Instructor at CCCS, Inc.™, holds a Bachelor's and Master's  in
Foreign Language Education in Applied Linguistics from the University of Massachusetts. Ms. Duarte is certified by the Massachusetts Department of Education to teach ESL and the Teacher-in-Charge for the Bilingual and English Language Acquisition Department at a local High School. She is a native speaker of Portuguese as well as fluent in Spanish and French. Ms. Duarte is a trained healthcare interpreter and the consultant on curriculum and rubric development for The Art of Medical Interpretation® course by CCCS, Inc.™

Andrew Jerger, CHI™ & CMI, Primary Instructor for medical interpretation courses is an experienced interpreter
and instructor. Mr. Jerger spent 11 years in the Dominican Republic, teaching public speaking courses in Spanish, English language classes and Spanish reading and writing classes. Mr. Jerger successfully completed the Art of Medical Interpretation® course at CCCI (54-hour certificate of accomplishment by CCCS, Inc.™) and went on to become a language coach before joining CCCI faculty in 2009. He has since completed certifications in both CHI™ and CMI.


System Requirements

PC-based attendees:        Required: Windows® 8, 7, Vista, XP or 2003 Server

Mac®-based attendees:    Required: Mac OS® X 10.6 or newer

Mobile attendees:            Required: iPhone®, iPad®, Android™ phone or Android tablet

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