Trainers Webinar # 9

Offering Feedback Effectively:

A Critical Skill for Trainers of Interpreters

By Jacolyn Harmer, MA, DEA, AIIC

This live webinar took place on September 14, 2014.

Click here to register to view a recording of this webinar.

Click here to access the presentation slides.

NCIHC Members: free          
Non-NCIHC Members:  $30.00 (Become an NCIHC Member today!)

Approved by CCHI for 1 instructional hour.


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Some of the comments received:

  • Excellent topic, excellent presentation, lots of very useful information that will improve my classes. 
  • I did find the information during the training very helpful. 
  • Good tools provided for immediate use.



Instructors in interpreter training programs know that giving feedback involves much more than assigning grades and moving on to the next topic. In order for students to develop and improve their skills, instructors must be skilled in the art and science of providing effective feedback. This webinar will prepare instructors to use feedback as a teaching technique that fosters the learning and performance of their interpreter students.

This webinar is intended to:

  • consider the nature of feedback and its place in the learning process
  • review the feedback student interpreters most need
  • describe ways to frame, deliver and receive feedback effectively
  • practice preparing targeted feedback
  • identify ways to track feedback and its integration into practice






About the presenter: 

Jacolyn Harmer, MA, DEA, AIIC, was born and educated in the UK. After obtaining her BA, she graduated from the European Union in-house interpreter training program and began her career as a conference interpreter based in Brussels. She first taught interpretation at the Polytechnic of Central London before joining the Monterey Institute of International Studies Graduate School of Translation, Interpretation and Language Education (MIIS) faculty in 1985 to teach full-time, while continuing to freelance interpret and translate. Today, she remains part of the MIIS teaching team, as well as a practicing interpreter/translator. A member of the International Association of Conference Interpreters (AIIC), she earned the Diplôme d’Études Approfondies in interpreter education (University of Geneva, FTI), as well as an MA in Hispanic Studies (MIIS), and served for several years on the AIIC Training Committee. Her clients have ranged from heads-of-state-&-government, to medical missions in the Spanish-speaking third world. She has designed and contributed to Interpreter Trainer programs/workshops in the US, Europe and Asia. Her translation of Pédagogie Raisonnée de l'Interprétation (Seleskovitch & Lederer) was published in 1996. 

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