Trainers Webinar #27

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This live webinar took place on December 14, 2017.

NCIHC Members: free          
Non-NCIHC Members:  $30.00 (Become an NCIHC Member today!)

This webinar is approved by ATA for 1 CEP.


If you wish to receive a certificate of attendance after viewing the recording, you must:

1. Provide at least one screenshot of the webinar; and

2. Provide the verification code mentioned at the beginning of the presentation (if there is one).

Please email requests for certificates of attendance to [email protected] and indicate that you are requesting a certificate in the subject line. Every effort will be made to provide certificates to individuals who meet eligibility requirements within two weeks of their request.

Some comments received:
  • One of the best webinars. Very informative for trainers.
  • Great presenter, lots of good resources to look into.
  • Thank you for this presentation. Appreciate you for taking the time to share your knowledge and anecdotes with us. This information has practical application. Again, thank you Ms. Eliana Lobo and the NCIHC for your constant support to Medical Interpreters.
  • The visuals and resources provided were excellent.
  • I appreciate all the practical advice and free resources offered to help me prepare my lesson plans and activities!
  • Very interesting and well designed presentation. I enjoyed the clarity of the presenter's explanations and also her voice, clear and well-suited for this kind of online presentation.



Whether in a conference workshop or in a classroom-based setting, interpreter trainers and instructors are frequently faced with the challenge of delivering meaningful learning experiences for groups of students who themselves have varying levels of skills and prior knowledge. Add on the challenge of instructing individuals who have different learning preferences, and it can seem impossible for trainers to deliver presentations and classes that hit the mark for everyone. 

This webinar is designed to provide interpreter trainers with a variety of tools and strategies to overcome these challenges so that no one leaves their workshop or class feeling shortchanged.  Learn how to avoid losing precious minutes by bringing one segment of the group up to speed while the other segment is hungry for more advanced instruction and skills practice. Gain strategies on how to prepare activities that are challenging but still accessible and well-suited to each skill level. Create content, or modify existing content, that addresses the learning preferences of each individual and, most importantly, sticks with learners long after the end of the class or workshop. Step-by-step examples of how to use and apply the tools will be presented.

Learning objectives:

In this webinar, interpreter trainers will learn how to  

  • Use Blooms Taxonomy as a guide to writing clear learning objectives that target different skill levels 
  • Adapt lesson plans in order to create learner-centered experiences and effective delivery methods  
  • Apply tools for creating rubrics and incorporating technology into lesson plans

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About the presenter: 

Eliana Lobo, M.A., CoreCHITM is a native speaker of English and Brazilian Portuguese. She earned two Master’s degrees from Brown University, one in Bilingual Education and one in Portuguese & Brazilian Studies. She is a former Fulbright Grantee and has earned the Core Certification Healthcare InterpreterTM credential from the Certification Commission for Healthcare Interpreters (CCHI). In her professional career, she has worked as a translator, court interpreter, healthcare interpreter, translation supervisor, interpreter trainer, and interpreter services supervisor at a medical trauma center. Since 2013, she has been a member of the NCIHC’s Home for Trainers webinar workgroup. She is currently serving as a Commissioner with the Certification Commission for Healthcare Interpreters (CCHI)Currently, Eliana directs Lobo Language Access, where she develops and conducts interpreter training workshops and curricula in Seattle, Washington.


System Requirements

PC-based attendees:        Required: Windows® 8, 7, Vista, XP or 2003 Server

Mac®-based attendees:    Required: Mac OS® X 10.6 or newer

Mobile attendees:            Required: iPhone®, iPad®, Android™ phone or Android tablet 

Reasonable Accommodation:  If you require an ADA accommodation, please contact Nicole Steen, the NCIHC Administrative Assistant, at (202) 505-1537 or email [email protected].  Nicole Steen must receive your request for an accommodation no later than two weeks prior to the date of this event. For those who request an accommodation after this date, every effort will be made to provide a reasonable accommodation; however, we may not be able to do so given potential time constraints.

You may download the Webinar Policies HERE