Trainers Webinar # 19

Heritage Speakers Webinar 

This live webinar took place on June 16, 2016.
NCIHC Members: free          
Non-NCIHC Members:  $30.00 (Become an NCIHC Member today!)

This webinar is CE approved by CCHI for 1.25 instructional hours and by ATA for 2 points.


If you wish to receive a certificate of attendance after viewing the recording, you must:

1. Provide at least one screenshot of the webinar; and

2. Provide the verification code mentioned at the beginning of the presentation (if there is one).

Please email requests for certificates of attendance to [email protected] and indicate that you are requesting a certificate in the subject line. Every effort will be made to provide certificates to individuals who meet eligibility requirements within two weeks of their request.

Some comments from participants who attended the live presentation:
  • Great price, great topic, great presenters, learned a lot.
  • Well presented and very useful information.
  • Great presentation that helped me think about heritage learners/speakers in a new way.
  • Excellent presentation on the value of heritage speakers!


This webinar will begin with a definition of a “heritage speaker”.  Special considerations for trainers, who develop and facilitate training to support heritage speakers in their journey to becoming healthcare interpreters, will also be identified. 

In addition, a guided activity entitled Progressive Interpreting Practice using Short Parallel Videos, which was specifically developed for these types of students, will be presented in order to equip trainers with a practical tool to use in the classroom.

Finally, there will be an emphasis of the role of technology and mindfulness in the learner’s positive experience during the learning process


  • Participants will be able to identify heritage speakers as a specific subgroup of candidates to enter the healthcare interpreting profession
  • Participants will be able to identify some of the challenges and the natural potential of developing this specific subgroup
  • Participants will learn the basis of a strength-oriented approach designed to maximize heritage speaker training potential
  • Participants will have a specific activity that incorporates technology and mindfulness to lead learners into a successful and positive learning experience


Natasha Curtis photoNatasha Curtis

Dr. Gutierrez photoGlenn Martinez

About the presenters:

Born and raised in Buenos Aires, Argentina, Natasha Curtis is a nationally certified Spanish Health Care Interpreter (CHI), translator, trainer and consultant. With a BA in Translation from Universidad del Salvador, and an MA in Translation from Kent State University, Natasha is a thought leader in the field of language access and her passion for quality has fueled significant advancement within her circle of influence. She developed the first pediatric hospital-based Language Access Program in the Akron area, and has an unwavering commitment to the promotion of quality in language access services as a pivotal strategy to impact access, effectiveness and cost of health care for diverse populations.

Glenn Martinez is Professor of Hispanic Linguistics and Chair of the Department of Spanish and Portuguese at The Ohio State University. Dr. Martinez received a PhD in Hispanic Linguistics from the University of Massachusetts at Amherst and an MPH in Border Health from the Texas A&M School of Public Health. His current research interests focus on language access for Latino patients in the US health delivery system. He has published extensively on issues of language policy in healthcare, language practices in health care delivery, and language pedagogy for health care professionals. His research has been funded by the U.S. Department of Education, the National Institutes of Health, and the National Endowment for the Humanities. 

System Requirements

PC-based attendees:        Required: Windows® 8, 7, Vista, XP or 2003 Server

Mac®-based attendees:    Required: Mac OS® X 10.6 or newer

Mobile attendees:            Required: iPhone®, iPad®, Android™ phone or Android tablet 



Reasonable Accommodation:  If you require an ADA accommodation, please contact Nicole Steen, the NCIHC Administrative Assistant, at (202) 505-1537 or email [email protected].  Nicole Steen must receive your request for an accommodation no later than two weeks prior to the date of this event. For those who request an accommodation after this date, every effort will be made to provide a reasonable accommodation; however, we may not be able to do so given potential time constraints.



You may download the Webinar Policies HERE