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Trainers Webinar # 48
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This 90 minute webinar took place on August 25, 2021 at
12:00 noon Eastern / 11:00 AM Central / 9:00 AM Pacific.
This webinar was recorded. The recording will only be available through the NCIHC Learning Center. Once the recording is available, individuals will need to submit a separate registration form to view the recording, including those who registered for the live broadcast. Recordings are free for NCIHC members and $30 for non-members.
Register to view the recording of this webinar by clicking on the link below.
NCIHC Members: FREE
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Continuing education approval:
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Interpreting Is a Practice Profession! Improving Professional Performance with Demand-Control Schema
In this workshop, we discuss the use of demand control schema (DCS) as a framework for making ethical decisions in interpreting and as a strategy for professional development. Within healthcare, there are a wide variety of specializations. While it is not realistic to expect that interpreters be intimately familiar with all of these settings, they are often faced with the challenge of navigating the demands in unfamiliar medical environments. This workshop examines strategies used by interpreters to facilitate effective communication in one of these specialized settings – genetic counseling.
Traditionally, interpreter training programs focus on the technical aspects of the job, along with an emphasis on rule-based approaches to ethical decision making. However, ethical decisions require thoughtful consideration and reflection of the entire setting, including linguistic skills, ongoing analysis of the subject matter, interaction among discourse participants, cultural knowledge, and the resilience to make moment-by-moment decisions.
This workshop exemplifies that interpreters who are well versed in DCS are better equipped to analyze the interpreting situation than those without DCS training. A structure will be provided for discussing the work using non-judgmental, evaluative, concrete language, which can be used for guiding interpreters to recognize the impact they have on the interpreting environment
Interpreter trainers will gain an appreciation for their responsibility to impart the concept of interpreting as a practice profession that requires professional development, including mentoring and performance feedback, throughout the professional interpreter’s career.
Learning Objectives:
- To recognize the components of interpreting that categorize it as a practice profession.
- To understand the use and benefits of DCS for effective interpreting practice, and ethical decision-making in content-specific medical specializations, such as genetic counseling.
- To learn about the importance of supervision in practice professions and how to utilize the DCS framework for effective supervisory conversations.
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About the Presenter:
Debbie Lesser, MS, CI/CT, QMHI, CoreCHI
Debbie has been a certified sign language interpreter since 1999, holding a bachelor’s degree in psychology and a master’s degree in healthcare interpreting. She also has a certification as a Qualified Mental Health Interpreter (QMHI) and a Certified Healthcare Interpreter through CCHI. Debbie’s experience is in both virtual and in-person settings. She currently works as a sign language interpreter and Manager of Medical Interpretation Services for a large healthcare system in Atlanta, GA. Debbie mentors others as a Credentialled Supervision Leader with the Interpreting Institute for Reflection-in-Action & Supervision (IIRAS) and is an Adjunct Professor at the Rochester Institute of Technology.
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