Trainers Webinar # 48

This 90 minute webinar took place on August 25, 2021 at 12:00 noon Eastern / 11:00 AM Central / 9:00 AM Pacific.


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In this workshop, we discuss the use of demand control schema (DCS) as a framework for making ethical decisions in interpreting and as a strategy for professional development.  Within healthcare, there are a wide variety of specializations.  While it is not realistic to expect that interpreters be intimately familiar with all of these settings, they are often faced with the challenge of navigating the demands in unfamiliar medical environments.  This workshop examines strategies used by interpreters to facilitate effective communication in one of these specialized settings – genetic counseling.  

Traditionally, interpreter training programs focus on the technical aspects of the job, along with an emphasis on rule-based approaches to ethical decision making.  However, ethical decisions require thoughtful consideration and reflection of the entire setting, including linguistic skillsongoing analysis of the subject matterinteraction among discourse participantscultural knowledgeand the resilience to make moment-by-moment decisions.   

This workshop exemplifies that interpreters who are well versed in DCS are better equipped to analyze the interpreting situation than those without DCS training.  A structure will be provided for discussing the work using non-judgmental, evaluative, concrete language, which can be used for guiding interpreters to recognize the impact they have on the interpreting environment 

Interpreter trainers will gain an appreciation for their responsibility to impart the concept of interpreting as a practice profession that requires professional development, including mentoring and performance feedback, throughout the professional interpreter’s career.  

Learning Objectives:

  1. To recognize the components of interpreting that categorize it as a practice profession. 

  2. To understand the use and benefits of DCS for effective interpreting practice, and ethical decision-making in content-specific medical specializations, such as genetic counseling. 

  3. To learn about the importance of supervision in practice professions and how to utilize the DCS framework for effective supervisory conversations. 

About the Presenter:

Debbie Lesser, MS, CI/CT, QMHI, CoreCHI

Debbie has been a certified sign language interpreter since 1999, holding a bachelor’s degree in psychology and a master’s degree in healthcare interpreting. She also has a certification as a Qualified Mental Health Interpreter (QMHI) and a Certified Healthcare Interpreter through CCHI. Debbie’s experience is in both virtual and in-person settings. She currently works as a sign language interpreter and Manager of Medical Interpretation Services for a large healthcare system in Atlanta, GA.  Debbie mentors others as a Credentialled Supervision Leader with the Interpreting Institute for Reflection-in-Action & Supervision (IIRAS) and is an Adjunct Professor at the Rochester Institute of Technology.   

System Requirements
PC-based attendees: Required: Windows® 8, 7, Vista, XP or 2003 Server
Mac®-based attendees: Required: Mac OS® X 10.6 or newer
Mobile attendees:Required: iPhone®, iPad®, Android™ phone or Android tablet 

Reasonable Accommodation:  
If ADA accommodations are needed for communication access such as ASL interpreters or CART please contact our Administrative Assistant at [email protected] or call (202) 505-1537 and leave a voicemail message.  At least 7 business days advance notice is requested in order to assure availability.  Every attempt will be made to accommodate requests made less than 7 days prior to the event, but results cannot be guaranteed.
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