NEW Trainers Webinar #57

Graphic of teacher next to whiteboard in front of a group

This 90-minute webinar took place on Wednesday, April 26, 2023
at 4:00 PM 
Eastern / 3:00 PM Central / 1:00 PM Pacific.   

Non-NCIHC Members:  $30.00
(Become an NCIHC Member today!)
Click Here to Register

Continuing Education Credit Applications

CCHI approved 1.5 instructional hours 

IMIA/NBCMI approved 0.15 CEUs



If you wish to receive a certificate of attendance after viewing the recording, you must:

1. Provide at least one screenshot from the webinar; and

2. Provide the verification code mentioned during the presentation.

Please email requests for certificates of attendance to [email protected] and indicate that you are requesting a certificate in the subject line. Every effort will be made to provide certificates to individuals who meet eligibility requirements within two weeks of their request.

See Webinar Policies for attendance requirements.


This webinar is sponsored by


Public Speaking for Trainers

Public speaking, when viewed as a technique, empowers trainers to communicate more effectively. The techniques used to train a public speaker explore all aspects of delivery and content organization from the standpoint of the audience. Organizing our knowledge into complementary bits that are enhanced by delivery techniques adds impact to our message and teachings, resulting in better content comprehension. In this webinar, the presenters share their combined expertise in public speaking and training healthcare interpreters to help trainers enhance their delivery in any training context.

Webinar purpose:

  • Identify key considerations when organizing content to ensure effective communication
  • Discuss techniques for analyzing content from the listeners’ point of view
  • Demonstrate speaking techniques that trainers can use to engage trainees
  • Present practice activities that trainers can use to develop their own public speaking skills

About the Presenters:

Marisa Rueda Will

Marisa Rueda Will, CHI-Spanish

Marisa Rueda Will has been a medical interpreter at a major U.S. medical center for over 16 years. She became a certified health care interpreter (Spanish) in 2012 and a licensed interpreter trainer through Cross-Cultural Communications in 2017. She is a member of the National Council on Interpreting in Health Care’sHome for Trainers Webinar Work Group. She is a public speaker who has presented at the CHIA and ATA conferences. She specializes in education through storytelling and has published articles on the blog of ATA’s Interpreters Division and the ATA Chronicle. Her company, Tica Interpreter Training and Translations, focuses on training and educating novice and advanced medical interpreters based on real-life patient experiences.


Giovanna Lester

Giovanna (Gio) Lester, CT

Giovanna (Gio) Lester’s career in translation and interpreting started in 1980 and has occupied various administrative positions in professional associations: President of the Brazilian Association of Translators and Interpreters (ABRATES), Co-Chair of NAJIT’s Public Relations Committee, Editor of The NAJIT Observer, Assistant Administrator and Administrator of the ATA Interpreters Division, Interim Vice-Chair and Director of the National Board of Certification for Medical Interpreters. Gio has created and resurrected a number of newsletters. She is a speaker, a mentor, a writer, and a member of Toastmasters International West Kendall Club, where she was VP of Membership and is the VP of Public Relations.

You may download the Webinar Policies HERE   
Return to the Trainers Webinars Page